Shipping & Returns
We use APC Overnight for all our deliveries to the UK. Our shipping rates work by zones and the weight of the final order. Here are the zones explained:
Zone 1 – England, Wales, South & Central Scotland £8.95 for upto 20kgs, £0.27 per kilo thereafter
Zone 2 – Scottish Highlands & Islands £15.00 for upto 10kgs, £0.60 per kilo thereafter
Zone 3 – Northern Ireland, Isle of Man, Scilly Isles £17.00 for upto 10kgs, £0.50 per kilo thereafter
Zone 4 – Channel Islands £32 for upto 10kgs, £0.70 per kilo thereafter
Parcels are sent the same day if ordered before 4pm. We use an overnight delivery service which should ensure you receive your products the following working day.
We are pleased to offer international shipping, but as a result of shipping rates varying each day we can’t put an exact price for the delivery. If you would like to order and you are out of the UK please Contact Us first for a quote on shipping. Transit times and delivery commitments may vary depending on origin and destination.
We as a company thank you for your purchase and your trust. In the event of a failure of a product we will offer you either a replacement or a full refund, providing the following conditions are met. We will require proof of purchase and we must be notified within 30 days of purchase. We will not refund or replace any item that has been tampered with or altered in any way. The Distance Selling Regulations advise that all monies including the original delivery cost are refunded if the goods are cancelled within the 7 day cooling off period and if the item is faulty.